Skip to content
Technology Knowledge Base

How to install Zoom

If you have not yet downloaded the Zoom app, follow the instructions below to install it. If you have already installed Zoom on your computer, go to How to join a Zoom meeting.

The process of installing Zoom may look slightly different depending on the type of device you are using. Find your device type in the list below and scroll down to read that section:

  • Windows desktop or laptop
  • Mac desktop or laptop
  • Chromebook laptop
  • Android smartphone
  • iPhone or iPad

Install Zoom on a Windows desktop or laptop

  1. Open your web browser and go to zoom.us/download. Under “Zoom Desktop Client,” click the blue Download button.
Zoom installation on Windows: Zoom Download Center webpage shows Zoom Desktop Client with Download button below it
  1. The Zoom Installer file (“ZoomInstallerFull.exe”) should be saved automatically to your Downloads folder. Open your Downloads folder.
Zoom installation on Windows: Zoom Installer Full dot e x e file is downloaded and ready to open
  1. In your Downloads folder, double-click the Zoom Installer file name to begin installation.
Zoom installation on Windows: Zoom Installer file is shown in Downloads folder
  1. If you receive a prompt asking if you want to allow Zoom to make changes to your device, click Yes. If not, go to the next step.
  2. A pop-up window will appear with a progress bar. Wait for Zoom to finish installing.
Zoom installation on Windows: Zoom Installer is initializing, shows progress bar as Zoom is installed
  1. Once Zoom has finished installing, you will see the Zoom startup window. Click Sign In, then enter the email and password you used to create your account (or log in with your organization’s SSO).
Zoom installation on Windows: Zoom installation has finished, shows Sign In screen
  1. Congratulations! You’ve installed Zoom. Go to How to join a Zoom meeting.

Install Zoom on a Mac desktop or laptop

  1. Open your web browser and go to zoom.us/download. Under “Zoom Desktop Client,” click the blue Download button.
Zoom installation on Mac: Zoom Download Center webpage shows Zoom Desktop Client with Download button below it
  1. If you receive a prompt asking if you want to allow downloads from Zoom, click Allow. If not, go to the next step.
Zoom installation on Mac: Prompt reads, "Do you want to allow downloads on zoom dot U S ?"
  1. The Zoom Installer file (“zoomusInstallerFull.pkg”) should be saved automatically to your Downloads folder. Go to Finder and open your Downloads folder.
Zoom installation on Mac: Zoom Installer Full package is downloaded and ready to open
  1. Once the file has finished downloading, double-click the Zoom Installer file name to begin installation.
Zoom installation on Mac: Zoom Installer Full package is shown in Downloads folder
  1. Follow the prompts to complete the installation process. You may be prompted to enter your password to allow installation; this will be the same password you use to log in to your computer.
Install Zoom on Mac: Zoom Installer Introduction screen
Install Zoom on Mac: Installation screen requires user credentials to enable installation to begin
  1. A progress bar will appear as Zoom is being installed. Wait for Zoom to finish installing.
Install Zoom on Mac: Installation screen shows progress bar as Zoom is being installed
Install Zoom on Mac: Screen reads, "The installation was successful."
  1. Once Zoom has finished installing, you will see the Zoom startup window. Click Sign In, then enter the email and password you used to create your account (or log in with your organization’s SSO).
Install Zoom on Mac: Zoom installation has finished, shows Sign In screen
  1. Congratulations! You’ve installed Zoom. Go to How to join a Zoom meeting.

Install Zoom on a Chromebook laptop

  1. In the lower-left corner of your screen, select the Launcher (circle icon), then select the up arrow in the center of the screen.
Install Zoom on Chromebook: Home screen with Launcher selected to expand task bar. Up arrow is highlighted by a yellow arrow
  1. Open the Play Store.
Install Zoom on Chromebook: List of apps with Play Store highlighted in yellow
  1. Once you’ve opened the Google Play Store, type Zoom for Chrome – PWA into the search bar, then press Enter.
Install Zoom on Chromebook: In the Play Store, enter Zoom for Chrome - P W A into the search bar
  1. Before installing, check to make sure you’ve got the right app. You should see a blue Zoom icon as shown below. If you’re having trouble finding the app in the Play Store, click the following link: Zoom for Chrome – PWA.
Updated Zoom icon as of December 2023
  1. Click Install.
Install Zoom on Chromebook: Screenshot of Zoom for Chrome - PWA's page in the Google Play Store
  1. If you receive a prompt asking you to complete your Google account setup or add payment information, click Skip.
  2. As Zoom is being installed, your screen will say “Pending” with a green circle surrounding the Zoom icon. Wait for Zoom to finish installing.
  3. Once Zoom has finished installing, click Open to launch Zoom.
Install Zoom on Chromebook: Click the green Open button to launch Zoom
  1. When you open Zoom, you will see the Zoom startup window. Click Sign In, then enter the email and password you used to create your account (or log in with your organization’s SSO).
Install Zoom on Chromebook: Zoom installation has finished, shows Sign In screen
  1. Congratulations! You’ve installed Zoom. Go to How to join a Zoom meeting.

Install Zoom on Android smartphone

  1. Locate the Play Store icon on your screen. (If it is not on your Home screen, swipe up until you see the list of apps installed on your device. Scroll through the list of apps until you locate the Play Store icon.) Tap the icon to open the Google Play Store.
Google Play Store icon
  1. Once you’ve opened the Google Play Store, tap the Apps icon at the bottom.
Install Zoom on Android: Apps button in Play Store is highlighted in red
  1. Type Zoom into the search bar at the top, then tap the search (magnifying glass) button on your keypad.
Install Zoom on Android: Search bar in Play Store is highlighted in red
  1. Before installing, check to make sure you’ve got the right app. You should see a blue Zoom icon as shown below. If you’re having trouble finding the app in the App Store, click the following link: Zoom – One Platform to Connect.
Install Zoom on Android: Zoom is shown in Play Store with Install button to the right of the app icon
  1. Tap Install.
  2. As Zoom is being installed, your screen will say “Pending” with a blue circle surrounding the Zoom icon. Wait for Zoom to finish installing.
Install Zoom on Android: Zoom is shown in Play Store with loading progress bar and "Pending" message as app is installed
  1. Tap the Open button to launch Zoom.
Install Zoom on Android: Zoom is shown in Play Store with Open button ready to tap
  1. When you open Zoom, you will see the Zoom startup window. Tap Sign In, then enter the email and password you used to create your account (or log in with your organization’s SSO).
Install Zoom on Android: Zoom installation has finished, shows Sign In screen
  1. Congratulations! You’ve installed Zoom. Go to How to join a Zoom meeting.

Install Zoom on an iPhone or iPad

  1. Locate the App Store icon on your screen. (If it is not on your Home screen, swipe down until you see the Search bar appear, then type App Store.) Tap the App Store icon to open the Apple App Store.
Apple App Store icon
  1. Once you’ve opened the Apple App Store, tap the Search (magnifying glass) icon in the lower-right corner of the screen.
Install Zoom on iOS device: Go to Search in app store
  1. Type Zoom into the search bar at the top, then tap the blue search button on your keypad.
Install Zoom on iOS device: Search bar at top of screen is highlighted in red
  1. Before installing, check to make sure you’ve got the right app. You should see a blue Zoom icon as shown below. If you’re having trouble finding the app in the App Store, click the following link: Zoom – One Platform to Connect.
Zoom icon
  1. Tap the blue Get button to begin installation.
Install Zoom on iOS device: Get button is located to the right of the Zoom app icon
  1. A circle with a progress bar will appear as Zoom is being installed. Wait for Zoom to finish installing.
Install Zoom on iOS device: Download progress circle is located to the right of the Zoom app icon
  1. Tap the Open button to launch Zoom.
Install Zoom on iOS device: Open button is located to the right of the Zoom app icon
  1. When you open Zoom, you will see the Zoom startup window. Tap Sign In, then enter the email and password you used to create your account (or log in with your organization’s SSO).
Install Zoom on iOS device: Zoom installation has finished, shows Sign In screen
  1. Congratulations! You’ve installed Zoom. Go to How to join a Zoom meeting.