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Technology Knowledge Base

How can I print at my CPM worksite?

Section 1: Training Center

If you are working at the Training Center and need to print from your work laptop, there are two ways you can do so.

Option A: Use TCIT Gateway

If you are a SATTRN user, the easiest and fastest way to print is to log in to TCIT Gateway using your SATTRN credentials. Once you are signed in to TCIT Gateway, you should be able to print as long as you are in the TCIT Gateway printer group.

If you log in to TCIT Gateway and are still unable to print, it is possible you have not been added to the printer group. To request to be added to the printer group, please submit a TC Support help ticket.

This method will work anywhere — as long as you are logged in to TCIT Gateway and have printing access, you can print from any CPM worksite, as well as from home or anywhere you have internet access.

Option B: Request printing access from TC Support team

At the Training Center, there is a Wi-Fi network called “TC-Devices,” which will allow you to print when connected to it. However, the TC Support team does not give out this password to employees, so it is recommended that you use the TCIT Gateway method to print if possible.

To print via the TC-Devices Wi-Fi network, you must submit a TC Support help ticket. A tech from TC Support will first need to install the printer(s) on your device, and then they will need to connect your device to the TC-Devices network using the password that only they have access to.

This method will only work at the Training Center.

List of printers at Training Center

The Training Center has four printers connected to the SATTRN network and one printer connected to the DHS network. Read the list below for these printers’ names and locations at the Training Center.

  • Voyager – Brother 9570 – SATTRN
    • Located in the atrium (just outside the Strategy room, facing west)
  • Andromeda – Xerox C8035 – SATTRN
    • Located in the atrium (just outside the Strategy room, facing north)
  • Stark – HP Color LaserJet M652 – SATTRN
    • Located on the south side of the building, west of the staff entrance (just outside Room 325)
      • Please note this printer has been having technical issues lately, and it may be replaced soon. We recommend you use Voyager or Andromeda to print if possible.
  • Caprica – Brother HL-L8360CDW – SATTRN
    • Located in the AFS Training Lab (Room 211) on the northwest side of the building
  • Adama – Xerox C8035 – DHS
    • Located in the AFS offices (Rooms 208a–f) on the northwest side of the building

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Section 2: Boomer Outreach Building (the BOB)

The printers at the BOB are on the SATTRN network, which means they can be accessed via TCIT Gateway as described in Section 1. Read below for their names and locations.

  • Baymax – HP Color Laserjet M652 – SATTRN
    • Located on the second floor inside the supply closet 
  • Boromir – ​​​​​​​Xerox AltaLink C8135 MFP – SATTRN
    • Located on the second floor (in the main foyer area that you enter right after you go up the stairs)

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Section 3: Training Center Annex (the Rock)

Most printers at the Annex are on the DHS network, but one of them (Winky) is on the SATTRN network, which means it can be accessed via TCIT Gateway as described in Section 1. Read below for the printers’ names and locations in Suite A and Suite D.

List of printers in Suite A

  • Edward – Xerox C8035 – DHS
    • Located in the big CARE work room
  • Rex – Xerox C8035 – DHS
    • Located in the CIC mail room
  • Roy – Dell B2360DN – DHS
    • Located in the CIC training room
  • Wall-E – Xerox C8035 – DHS
    • Located in the ESC room

List of printers in Suite D

  • Dobby – Xerox C8035 – DHS
    • Located in the Heisman room
  • Winky – Brother MFC-L9570CDW – SATTRN
    • Located in the Heisman room
  • Boomer – Xerox WC3330 – DHS
    • Located in the Boomer room

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Section 4: Noble

All printers at Noble are on the DHS network. Read below for their names and locations.

  • Daruk – Xerox C8035
    • Located on the first floor (Room 2, northwest corner, facing south, by HVAC room)
  • Boba Fett – Xerox C8135
    • Located on the first floor (Room 1, southeast corner, facing west)
  • Picard – Xerox C8035
    • Located on the second floor (south side, by south Sup’s offices, facing north)
  • Palpatine – Xerox C8155
    • Located on the second floor (southwest corner, just outside training room, facing east)
  • Sailor Moon – Xerox C8035
    • Located on the second floor (in the red room, west side, by server room, facing north)
    • Fax: 405–325–7155