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GlobalProtect OU VPN

Palo Alto GlobalProtect is a virtual private network (VPN) that helps to keep OU systems and applications secure when employees log in from off-campus networks. By signing in to GlobalProtect VPN, you can ensure that your connection is encrypted and secure when you work remotely.

Please note that you must use PingID to authenticate before you can establish a connection through GlobalProtect VPN. If you have not yet installed and set up PingID on your mobile phone, go to What is PingID and how do I use it?

If you have already set up PingID on your mobile phone, follow the instructions below to install the GlobalProtect VPN client on your Windows or Mac computer.

Install and sign in to GlobalProtect

  1. Go to https://ouvpn.ou.edu (OU Remote Access portal). Enter your username (OU 4×4) and OU password, then select Log in.
  1. To download the GlobalProtect VPN client, select the version that is compatible with your computer’s operating system.
    • Note: The Windows 32-bit GlobalProtect agent cannot be installed on a 64-bit system.
OU Remote Access portal offers three versions of GlobalProtect: Windows 32 bit, Windows 64 bit, and Mac
  1. Open the GlobalProtect installation file and follow the given instructions to install the desktop client.
    • If you do not see the file, navigate to your computer’s Downloads folder and double-click to open the file (or right-click and select Open).
  2. Once the installation is finished, the GlobalProtect VPN client should launch automatically. Enter the portal address ouvpn.ou.edu and select Connect.
Palo Alto GlobalProtect VPN client is open and not connected. Portal address is ouvpn.ou.edu
  1. On the next screen, enter your username (OU 4×4) and OU password, then select Connect.
Palo Alto GlobalProtect VPN client shows log-in screen
  1. You will be prompted to approve an authentication request from PingID on your mobile phone. Approve the authentication request and wait for GlobalProtect to connect.
  2. Once you have successfully connected, you may see the screen shown below. Click away from the GlobalProtect icon in your taskbar to minimize this screen. You should also have a new window automatically open in your web browser that says “Welcome to OU Remote Access.”
Palo Alto GlobalProtect VPN client shows Connected screen
  1. When you are done with your session (i.e., at the end of your workday), it is recommended that you disconnect from GlobalProtect to prevent its background reconnection attempts from using up your daily limit of PingID notifications. To disconnect, open the menu (three horizontal lines) in the upper-right corner and select Disconnect.
Palo Alto GlobalProtect VPN client shows menu expanded, with Disconnect option highlighted in red
  1. To reconnect to the GlobalProtect VPN, select the GlobalProtect icon in your taskbar and follow the instructions in Steps 4, 5, and 6.

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