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Step-by-Step DHS Remote Desktop OU Guide

Part 1

For AIO users you can skip the install and go to Part 2 instructions, as it is included with AIO. You can also skip this part and go to Part 2 if you have installed on your personal device already.

To install the OMES WVD VDI Solution, you will need to install a Microsoft’s universal Remote Desktop client on your system. Do NOT install inside VPN.

Install the client on Windows 10 and Windows 7

For Mac OS, visit the App Store to download the universal Remote Desktop client. Then you can follow the reset of the instructions.

This does not open a webpage; it simply downloads the .msi

Click the up arrow and choose show in folder, or go to the location of download and Install

Remote Desktop File shown in downloads.

Click Next.

Remote Desktop Setup Wizard with arrow to Next.

Check the box to accept and then click Next.

Accept the Software License Terms and click Next.

Install just for you.

Installation Scope: Just for you.

Check Launch and click Finish.

Check box for launch. Arrow is pointing to Finish.

Part 2

Once installed, you will be asked if you want to subscribe with URL to receive your resources. Select Subscribe with URL. For AIO users you will need to do this after each reboot or maintenance schedule.

Arrow pointing to Subscribe with URL

This will ask you to enter an email or workspace URL. Enter rdweb.wvd.microsoft.com

Then select Next.

Enter URL and Click Next.

It will then ask you to sign in. Be sure to sign-in like you are accessing DHS email. The format is unumber@okdhs.org. It is not your email address.

Sign In with uNumber email address. Click Next.

It will then take you to the OK DHS Federation Services website and ask you to enter your DHS password. Enter password and Click Sign in.

Enter DHS Password. Click Next.

You will be sent an authentication text to confirm your identity, just as if you were accessing DHS webmail or other resources. Please enter the confirmation text (normally six digits).

Two-factor authentication shown with a code sent to your phone for verifying your login. An arrow points to verify.

Once you enter code and click Verify.

On the next screen you will be asked if you want to “Allow my organization to manage my device”. Uncheck the box
Click on the “No, sign in to this app only” option instead.

Uncheck "Allow my organization to manage my device." Click on "No, Sign in to this app only."

You will then be asked if you want to Subscribe to the feed URL with the Username you have authenticated. Click Subscribe.

Arrow pointing to subscribe.
Pick an account. Select the uNumber account.
Enter DHS email and click Sign in.

You will need to authenticate and enter a code again.

Two-factor authentication shown with a code sent to your phone for verifying your login. An arrow points to verify.

Once you enter code and click Verify, on the next screen you will be asked if you want to “Allow my organization to manage my device”. Uncheck the box.

Click on the No, sign in to this app only option instead.

Uncheck "Allow my organization to manage my device." Click on "No, Sign in to this app only."

Part 3

These instructions are for setups that already have established Remote connection and setup the OMES WVD VDI.

Launch the OMES WVD VDI Application.

Icon for Remote Desktop App

Click on Subscribe.

Let's Get Started window at launch. Click Subscribe.

Click on your user credentials.

Pick an account. Select your uNumber account shown.

You will see the program search for resources.

A message reads "We're finding the resources associated with the requested feed."

Once the available connection screen comes up, you will Double Click on the DHS Remote Desktop icon.

Double click on DHS Remote Desktop. An arrow is pointing to it in this image.

The app will start.

App start-up window.

Enter your DHS password.

Login window. Enter your DHS password.

Next part of app will start and you will see it configuring and applying settings.

Configuring Remote Settings

Click OK.

Click OK on the **WARNING** State of Oklahoma COMPUTER SYSTEM window.

You will then see a Remote Desktop Connection box. Please confirm the computer name in this box is your computer name. You will need to enter it manually the first time, and after that you will click the drop down if any other names are present and choose your computer.

Arrow pointing to field for computer name in Remote Desktop Connection window.
Drop-down showing multiple computer names.

If this is your first time logging in and you use multiple monitors: Click on Show Options (bottom of window) to bring up additional settings; click on the Display tab, then check the box labeled “Use all my monitor for the remote session”. At this point click Hide Options (bottom of window) and proceed.

Show Options drop-down arrow
Display tab.
Check box for "use all my monitors for the remote session." Click arrow to hide options.

Once the correct computer name is on the box you will input your credentials as in the screen shot.
Okdhs\U#

Then click Connect

Check the correct computer name is shown. Click connect.

Enter your DHS password.

Enter DHS password. Click OK.
Configuring Remote Session.

Click OK.

** WARNING** State of Oklahoma Computer System window. Click OK.

Creating a shortcut to use Microsoft’s universal Remote Desktop client

To launch Remote Desktop, click on Start and type “Remote Desktop”; you should see the universal Remote Desktop app listed.

Windows 10 users:

Right-click on the App and decide how you prefer to launch Remote Desktop:

Start menu open with options for remote desktop open: Run as administrator, Open file location, Pin to Start, Pin to taskbar, or Uninstall.
  1. Launch using Start: click on “Pin to Start”;
  2. Launch from your taskbar: click on “Pin to taskbar”;
  3. Launch from a shortcut on your desktop: click on “Open file location”. Once the location opens, right-click on Remote Desktop, select “Send to”, then choose “Desktop (create shortcut)”
    Windows

Windows 7 Users:

Right-click on Remote Desktop and decide how you prefer to launch Remote Desktop.

Programs open. Different options for creating shortcut shown. Pin to Taskbar, Pin to Start Menu, and Send to Desktop (create shortcut) highlighted.
  1. Launch using Start: click on “Pin to Start”
  2. Launch from your taskbar: click on “Pin to taskbar”
  3. Launch from a shortcut on your desktop: click on “Send to” > “Desktop (create shortcut)”

If you have any questions on how to use this resource, or problems with the instructions, please email tcsupport@ou.edu so we can assist.