Step-by-step DHS Remote Desktop connection guide

For All-In-One users, you can skip the Part 1 installation instructions and go to Part 2, as the Remote Desktop client is included with AIO. You can also skip to Part 2 if you have already installed Remote Desktop on your device.

Part 1

To install the OMES WVD VDI Solution, you will need to install Microsoft’s universal Remote Desktop client on your system. Do NOT install this inside a VPN.

Install the client on Windows 10 and Windows 7. This does not open a webpage; it simply downloads the .msi file.

For Mac OS, visit the App Store to download the universal Remote Desktop client. Then, follow the rest of the instructions.

1. Click the caret ( ^ ) and choose Show in folder, or go to the location of your Downloads, and open the .msi file to begin the installation process.

2. When the Remote Desktop Setup wizard opens, click Next.

3. Check the box to accept the License Agreement and then click Next.

4. Select Install just for you.

5. Select Launch Remote Desktop when setup exits and then click Finish.

Part 2

Once Remote Desktop has been installed, you will be asked if you want to subscribe with URL to receive your resources. Select Subscribe with URL. For AIO users, you will need to do this after each reboot or maintenance schedule.

This will ask you to enter an email or workspace URL. Enter rdweb.wvd.microsoft.com

Select Next.

It will then ask you to sign in. Be sure to sign in like you are accessing DHS email. The format is unumber@okdhs.org. It is not your email address.

It will then take you to the OK DHS Federation Services website and ask you to enter your DHS password. Enter the password and click Sign in.

You will be sent an authentication text to confirm your identity, just as if you were accessing DHS webmail or other resources. Please enter the confirmation text (normally six digits).

Once you enter the code, click Verify.

On the next screen, you will be asked if you want to “Allow my organization to manage my device.” Uncheck the box and select “No, sign in to this app only” instead.

You will then be asked if you want to subscribe to the feed URL with the Username you have authenticated. Click Subscribe.

You will need to authenticate and enter a code again.

Once you enter code and click Verify, on the next screen you will be asked if you want to “Allow my organization to manage my device”. Uncheck the box.

Click on the “No, sign in to this app only” option instead.

Part 3

These instructions are for setups that already have established Remote Desktop connection and have set up the OMES WVD VDI.

Launch the OMES WVD VDI application.

Click Subscribe.

Select your user credentials.

You will see the program search for resources.

Once the available connection screen comes up, you will double-click on the DHS Remote Desktop icon.

The app will start.

Enter your DHS password.

Part of the app will start, and you will see it configuring and applying settings.

Click OK.

You will then see a Remote Desktop Connection box. Please confirm the computer name in this box is your computer name. You will need to enter it manually the first time, and after that you will click the dropdown if any other names are present and choose your computer.

If this is your first time logging in and you use multiple monitors: Click Show Options (bottom of window) to bring up additional settings; click the Display tab, then check the box labeled “Use all my monitors for the remote session.” At this point, click Hide Options (bottom of window) and proceed.

Once the correct computer name is on the box, you will input your credentials as shown in the screenshot below:

okdhs\u#

Then, click Connect.

Enter your DHS password.

Click OK.

Creating a shortcut to use Microsoft’s universal Remote Desktop client

To launch Remote Desktop, open the Windows Start menu and search for “Remote Desktop.” You should see the universal Remote Desktop app listed.

Windows 10 users:

Right-click on the app and decide how you prefer to launch Remote Desktop:

1. Launch using Start: click “Pin to Start”;
2. Launch from your taskbar: click “Pin to taskbar”;
3. Launch from a shortcut on your desktop: click “Open file location.” Once the location opens, right-click on Remote Desktop, select “Send to,” then choose “Desktop (create shortcut).”

Windows 7 Users:

Right-click on Remote Desktop and decide how you prefer to launch Remote Desktop:

1. Launch using Start: click “Pin to Start”
2. Launch from your taskbar: click “Pin to taskbar”
3. Launch from a shortcut on your desktop: click “Send to” > “Desktop (create shortcut)”
   

If you have any questions about how to use this resource or have problems with the instructions, please email tcsupport@ou.edu so we can assist.