How to create a free Adobe account for use with lab-installed Acrobat app

This guide will walk you through creating a free Adobe account and then signing in to use an Adobe Acrobat DC “Lab Install,” which can be found on TCIT services such as Alfheim and TCITGateway Collection 1.

Here are some basic guidelines for which parts of this guide are relevant to you.

1. If you are employed by OU or by its PEAK department, you already have an @ou.edu account, and you can use this existing account to sign in to Adobe Acrobat DC. For instructions on how to do so, proceed to the “Signing in to Adobe Acrobat DC” portion of this guide. If you have trouble using your OU account to log in, feel free to use other email addresses. The goal is just to sign in.
2. If you are employed by any other organization such as OKDHS or Robert Half, you will need to follow the steps below to create a free Adobe account with whichever personal or DHS account you have available.

Because our only goal here is to sign in to Adobe, you do not have to worry about purchasing any Adobe plan. The account you will create is free.

Creating a free Adobe account

1. Navigate to this web portal (or go to Adobe.com and select “Sign in” in the upper right).

2. Select “Create an account.”
3. Enter an email address and your other information.
   • This email address can be a personal address, like Gmail, or a work email, such as firstname.ctr.lastname@okdhs.org.
   • Remember the password, as you will need this later.
   • Once complete, select “Create account.”
4. You should see a page like this with a blue orb in the upper right. Your account has been created!

Signing in to Adobe Acrobat DC

1. Open Adobe Acrobat DC.

2. When you first open Adobe Acrobat DC, if you are not signed in yet, you will see the following login prompt.

3. Enter your Adobe account’s email address and click “Continue.”

4. Enter your Adobe account’s password on the next screen.

5. If you are prompted to enter a phone number, select “Not now.”

6. You may be prompted to verify your identity. In this case, you will receive an email (at the address of the account) with a verification code. Retrieve the code from your inbox and enter it in this window.

7. Once confirmed, Adobe Acrobat DC should open and be ready to use! You can confirm who you are signed in as by clicking the “Help” menu in the toolbar at the top of your Acrobat app window.

8. If you are prompted to “Make Acrobat the default PDF application,” it is recommended that you select “Do not show this message again” and then click “No.”
   • This is optional. If you would like to make Acrobat the default application for opening PDFs, scroll down to view the GIF below.

Below is an animated GIF that shows the process of setting Acrobat as your default PDF reader on a Windows operating system. Press play in the center to view the animation.