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LMS User's Guide version 10.1

Removing a Question

Removing a question is a multi-step process that involves removal and archival of the existing question for reference and if need arises for a learner to dispute a question later on.

Anytime we remove or add a question it is a good idea to rebuild the assessment so there is no confusion and we are sure we know where all the questions are coming from and that the new quiz consists only of the correct questions

Step 1 – Removing questions from the quiz

  1. Select the quiz that you would like to edit.
  2. From the Quiz Administration section on the Administration panel select
  3. Select the edit quiz option with the gear.
    admin panel with edit quiz button circled
  4. Remove the appropriate question or questions using the red cross delete button.
     question with delete button circled

Confirm that you would like to delete the question.


  • Confirm Question deletion



Step 2 – Correcting the score

Correcting the score is necessary so that the score is accurate for all future test takers and that the testing process is smooth.

  1. Correct the total number of marks available in the quiz after you have removed your questions.
    total marks

    1. Be advised that this is not the total number of pages or the total number or questions as there may be information questions that are not worth points. Every quiz in the CSS Assessments begins with an Information question that is not counted for points so the count is always at least one less than the total number of questions on the quiz. but it is best to do a manual count and have a peer double check and use a storyboard or other reference as a guide.
    2. Testing is our last line of defense to catch this but it is always better to catch this now rather than later so please take the time to count right now as the next steps and calculation will use the new number for the calculation.
  2. Calculate your passing point.
    1. If your passing percentage for the quiz is 70% you need to enter the point value not the percentage in the quiz settings.
    2. The grade barriers in your quiz settings are based on percentages and will not change since they are percentages but you will need to change the “grade to pass value” in the Grade section of Quiz Settings.
  3. Change your Grade to Pass.
    1. Go to: Administration>Quiz Administration>Edit Setting
      Quiz edit settings circled
    2. Change the value to the appropriate whole point in the field provided.
      1. There is no partial credit in the CSS Assessments so only whole values count. Use standard rounding practice. 
        Grace section of Quiz section with grade to pass circled
  4. Save settings.

Step 3 – Change Course Completion Settings

After changing the quiz grade it is also necessary to change the course completion settings so that learners can earn completion credit for the course and not just get their certificate and pass the quiz.

Because editing this can effect all enrolled learners it is essential that you check with the help desk to ensure that all learners have had their completions archived and locked so that adjusting this criteria will not remove a completion or add a completion to a learner.

  1. Go to: Administration>Course Administration>Course Completion
     Course Completion circled in Administration panel
  2. Check the “Unlock criteria without deleting” button
    editing course completions with unlock criteria without deleting button circled
  3. Navigate to the grade “Condition: Course grade” section
  4. Enter your new calculated grade in the “Required course grade” field
     Condition Course Grade

Step 4 – Archiving the question

Archiving is essential because we need to keep a record of all questions that we have asked in the assessments. This is so that we have evidence of the questions if there is a learner who flags a question and contests their responses. we have a way to track what question and version of the question they were asked.

  1. Select the quiz that you would like to edit.
  2. You may need to create a category for discontinued questions if there is not one already.
    1. Go to: Administration>Quiz Administration>Question Bank>Categories
    2. Choose from the parent category as Course>Top
      add category topic category selection

      1. It is important to be constantly aware of your category when working in quizes and where you are placing questions.
        1. For CSS Assessments all questions should be in the Course category.
    3. Name the new category “Discontinued”.
      Naming the new category
  3. If/when your course already has a discontinued category then continue.
  4. Go to: Administration>Quiz Administration>Question Bank>Questions
  5. Use the select category pulldown to go to the topic your question you removed in the earlier steps.
    selecting question category from pulldown
  6. Use the check box next to the questions to mark the question that you need to move.
     checkbox next to question checked
  7. Use the “Move to” pulldown to select the discontinued category.
     Move to pulldown selecting discontinued
  8. Click the “Move to” button
  9. Your question/s should now show in the Discontinued category.