Testing – TC Support Ticket Complete form to send to TC Support for more help LinkedInThis field is for validation purposes and should be left unchanged.Oops! Nothing here. Perhaps you were looking for This form?This field is hidden when viewing the formEmail(Required) Section 1: Contact Information and Ticket TypeName(Required)Enter your name First Last Phone(Required)Enter your phone number, with area code.Supervisor EmailEnter your supervisor’s email address Contract(Required)Select your contractSelectANHBusiness SolutionsCARECICCSETCWS ComplianceDDSE-BusinessESCFCASCLIVEOK BenefitsOSISOSIS PolicySATTRNSupport ServicesOtherAvailability for callbackEnter your availability for a call back from TC Support about your issue. Ticket Type(Required)Select the type of ticket Support Purchase/Procurement Facility Problems: bathrooms/door codes/cleaning Priority(Required)Select the ticket priority High (Multiple user work stoppage) Medium (Single user work stoppage) Low (Work slowdown, some tools not working) Section 2: Description of Problem and Steps TakenDescription of Problem(Required)Enter problem. Add as much detail as possible.Hardware AffectedEnter hardware affected if applicable, for example: AIO computer, Avaya phone, display monitor, laptop. See Tech Knowledge Base for assistance. To enter more than one, click the plus sign. Add RemoveSystems Accessed/AffectedEnter systems affected if applicable, for example: RDP, VDI, VPN, MFA. See Tech Knowledge Base for assistance. To add more than one, click the plus sign. Add RemoveAccounts AffectedEnter accounts affected if applicable, for example: Office 365, Adobe, Zoom, InContact. See Tech Knowledge Base for assistance. To add more than one, click the plus sign. Add RemoveIs this an outage?(Required) Yes No If yes, have you checked online to see if the outage has been reported? Yes No If applicable, have you looked up the issue in the Tech Knowledge Base to see if there is a guide or video to help solve the issue? Yes No Not applicable Troubleshooting Steps Taken(Required)List the troubleshooting steps you have already tried. Add additional steps by clicking the plus sign and typing in the information. Add RemoveAdditional Details and/or Documentation I would like to type in more details. I would like to upload images or screenshots. Additional DetailsEnter additional detailsFile UploadUpload images or screenshots to assist with your support ticket. NOTE: Please do not upload images with PII or confidential information. Drop files here or Select files Accepted file types: jpg, jpeg, png, Max. file size: 10 MB, Max. files: 3.