If Alfheim is down or I’m having problems, what can I use?

Check if your team uses Zscaler, which has replaced Alfheim for many users. Otherwise, Janus-OU can be used as a backup for Alfheim.

If you’re having trouble logging in to Alfheim, there could be an issue with your credentials. To test what the problem is, see Alfheim login trouble: Determining if a password issue is SATTRN or DHS for written instructions or Alfheim login trouble: Testing passwords for a video tutorial.